Account Order Dispute Process

Having an issue with an account you have purchased? Here’s how to get it resolved effectively:

Step 1: Contact the seller directly through your order page.

If the account details have already been revealed, the seller will have up to 12 hours to respond, taking into account possible time zone differences.

Step 2: Raise a Dispute If Needed:

A dispute can be raised if there’s an issue that hasn’t been resolved through direct communication with the seller within 5 – 14 days (all accounts come with a 5-14 day Protection period for buyers. During this time, if the account stops working, gets banned, or is recovered, the sale will be canceled, and a refund will be issued)