Cookie Policy

Personal Data (or Data) – Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

Usage Data – Information collected automatically through this Website (or third-party services employed in this Website), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Website, the URL addresses, the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer, the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit, and other parameters about the device operating system and/or the User's IT environment.

User – The individual using this Website who, unless otherwise specified, coincides with the Data Subject.

Data Subject – The natural person to whom the Personal Data refers.

Data Controller (or Owner) – The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data. The Data Controller, unless otherwise specified, is PlayerBay LLC.

This Website – The means by which the Personal Data of the User is collected and processed.

Cookie – Cookies are Trackers consisting of small sets of data stored in the User's browser.

Tracker – Tracker indicates any technology – e.g Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting – that enables the tracking of Users, for example by accessing or storing information on the User's device.

This document informs Users of our website about the technologies that help us achieve the purposes described below. Such technologies allow the Owner to access and store information (for example by using a Cookie).

For simplicity, all such technologies are defined as "Trackers" within this document – unless there is a reason to differentiate. For example, while Cookies can be used on both web and mobile browsers, it would be inaccurate to talk about Cookies in the context of mobile apps as they are a browser-based Tracker. For this reason, within this document, the term Cookies is only used where it is specifically meant to indicate that particular type of Tracker.

Some of the purposes for which Trackers are used may also require the User's consent, depending on the applicable law. Whenever consent is given, it can be freely withdrawn at any time following the instructions provided in this document.

This Website uses Trackers managed directly by the Owner (so-called "first-party" Trackers) and Trackers that enable services provided by a third-party (so-called "third-party" Trackers). Unless otherwise specified within this document, third-party providers may access the Trackers managed by them.

The validity and expiration periods of Cookies and other similar Trackers may vary depending on the lifetime set by the Owner or the relevant provider. Some of them expire upon termination of the User's browsing session.

This Website uses so-called "technical" Cookies and other similar Trackers to carry out activities that are strictly necessary for the operation or delivery of the Service. This Website uses Trackers to enable basic interactions and functionalities, allowing Users to access selected features of the Service and facilitating the User's communication with the Owner.

This Website uses Trackers to provide a personalized user experience by improving the quality of preference management options, and by enabling interaction with external networks and platforms.

This type of service allows interaction with social networks or other external platforms directly from the pages of this Website. The interaction and information obtained through this Website are always subject to the User's privacy settings for each social network.

This type of service might still collect traffic data for the pages where the service is installed, even when Users do not use it. It is recommended to log out from the respective services in order to make sure that the processed data on this Website isn't being connected back to the User's profile.

This type of service allows User Data to be utilized for advertising communication purposes. These communications are displayed in the form of banners and other advertisements on this Website, possibly based on User interests.

Some of the services may use Cookies or other Identifiers to identify Users or they may use the behavioral retargeting technique, i.e. displaying ads tailored to the User's interests and behavior, including those detected outside this Website.

Users may opt out by visiting the Network Advertising Initiative opt-out page. Users may also opt-out of certain advertising features through applicable device settings, such as the device advertising settings for mobile phones or ads settings in general.

Services we may use include:

• Facebook Ads conversion tracking and Lookalike Audience

• Google Analytics and Google Ads conversion tracking

• Twitter Ads conversion tracking

Personal Data processed: Cookies; Usage Data.

Phone contact: Users that provided their phone number might be contacted for commercial or promotional purposes related to this Website, as well as for fulfilling support requests. Personal Data processed: phone number.

Contact form: By filling in the contact form with their Data, the User authorizes this Website to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form's header. Personal Data processed: email address; various types of Data.

This type of service allows you to view content hosted on external platforms directly from the pages of this Website and interact with them. This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.

Google Fonts: Google Fonts is a typeface visualization service that allows this Website to incorporate content of this kind on its pages. Personal Data processed: Usage Data; various types of Data as specified in the privacy policy of the service.

Payment processing services enable this Website to process payments by credit card, bank transfer or other means. To ensure greater security, this Website shares only the information necessary to execute the transaction with the financial intermediaries handling the transaction.

Some of these services may also enable the sending of timed messages to the User, such as emails containing invoices or notifications concerning the payment.

Payment services we may use:

• Stripe (Stripe Ltd.) - Place of processing: Ireland, Dublin

• PayPal and other payment processors

Personal data processed: various types of Data as specified in the privacy policy of the service.

This type of service allows Users to interact with third-party live chat platforms directly from the pages of this Website, for contacting and being contacted by this Website support service.

If one of these services is installed, it may collect browsing and Usage Data in the pages where it is installed, even if the Users do not actively use the service. Moreover, live chat conversations may be logged.

Personal Data processed: Cookies; Usage Data.

This type of service makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User.

These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.

By registering or authenticating, Users allow this Website to identify them and give them access to dedicated services. Depending on what is described below, third parties may provide registration and authentication services.

Direct registration: The User registers by filling out the registration form and providing the Personal Data directly to this Website. Personal Data processed: country; email address; phone number; username.

Google OAuth: Google OAuth is a registration and authentication service provided by Google Ireland Limited and is connected to the Google network. Personal Data processed: various types of Data as specified in the privacy policy of the service.

Facebook Authentication: Facebook Authentication is a registration and authentication service provided by Facebook Ireland Ltd and is connected to the Facebook social network. Personal Data processed: various types of Data as specified in the privacy policy of the service.

This type of service allows this Website and its partners to inform, optimize and serve advertising based on past use of this Website by the User. This activity is facilitated by tracking Usage Data and by using Trackers to collect information which is then transferred to the partners that manage the remarketing and behavioral targeting activity.

Users may opt out by visiting the Network Advertising Initiative opt-out page. Users may also opt-out of certain advertising features through applicable device settings, such as the device advertising settings for mobile phones or ads settings in general.

Services include:

• Facebook Remarketing and Custom Audience

• Google Ads Remarketing

• Remarketing with Google Analytics

Personal Data processed: Cookies; Usage Data; email address.

Tag Management: This type of service helps the Owner to manage the tags or scripts needed on this Website in a centralized fashion. This results in the Users' Data flowing through these services, potentially resulting in the retention of this Data.

Push notifications: This Website may send push notifications to the User.

Content Delivery Network: We may use services like Fastly to deliver and cache personal data, or collect and stream request logs that contain personal data. These services are fully GDPR compliant.

Selling goods and services online: The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery. The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged.

There are various ways to manage Tracker related preferences and to provide and withdraw consent, where relevant:

• Users can manage preferences related to Trackers from directly within their own device settings, for example, by preventing the use or storage of Trackers.

• Additionally, whenever the use of Trackers is based on consent, Users can provide or withdraw such consent by setting their preferences within the cookie notice or by updating such preferences accordingly via the relevant consent-preferences widget, if available.

• It is also possible, via relevant browser or device features, to delete previously stored Trackers, including those used to remember the User's initial consent.

• Other Trackers in the browser's local memory may be cleared by deleting the browsing history.

Locating Tracker Settings:

Users can find information about how to manage Cookies in the most commonly used browsers at the following addresses:

• Google Chrome

• Mozilla Firefox

• Apple Safari

• Microsoft Edge

• Brave

• Opera

Users may also manage certain categories of Trackers used on mobile apps by opting out through relevant device settings, such as the device advertising settings for mobile devices, or tracking settings in general.

Advertising industry specific opt-outs:

Users may follow the instructions provided by YourOnlineChoices (EU), the Network Advertising Initiative (US) and the Digital Advertising Alliance (US), DAAC (Canada), DDAI (Japan) or other similar services. Such initiatives allow Users to select their tracking preferences for most of the advertising tools.

Data Protection Officer

Email address: [email protected]

Contact email: [email protected]

Since the use of third-party Trackers through this Website cannot be fully controlled by the Owner, any specific references to third-party Trackers are to be considered indicative. In order to obtain complete information, Users are kindly requested to consult the privacy policies of the respective third-party services listed in this document.

Given the objective complexity surrounding tracking technologies, Users are encouraged to contact the Data Protection Officer should they wish to receive any further information on the use of such technologies by this Website.

Legal information:

This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).

This privacy policy relates solely to this Website, if not stated otherwise within this document.