How to reset your password
Select Forgot password? on the sign-in page and follow the emailed link. A reset signs you in and signs you out everywhere else.
Select Forgot password? on the sign-in page, enter your email and open the link we send you. The link works for 1 hour. After you choose a new password, you’re signed in and every other device is signed out. If two-factor authentication is on, you still enter your second factor.
Reset your password
- On the sign-in page, select Use a password instead, then Forgot password?.
- Enter your account email and select Send reset email.
- Open the email and select Reset Password.
- Enter your new password, at least 8 characters, and select Reset password.
Passwords that have appeared in a known data breach aren’t accepted. Choose one you don’t use anywhere else.
What happens after a reset
- You’re signed in on the device where you reset it.
- Every other device signed in to your account is signed out.
- Any other reset links we sent you stop working.
- We email you to confirm the password was reset.
- If two-factor authentication is on, you enter your code, a backup code or a passkey before you can use your account.
You may then see Check how you sign in, a list of every way into your account. Remove anything you didn’t set up yourself, then select These are all mine.
Change your password while signed in
- Go to Settings and, on the General tab, select Edit Profile.
- Under Password & Security, enter your current password and your new one.
- Save. Every other session is signed out.
If you sign in with an email code or a social login and have no password yet, select Set password there instead.
Preguntas frecuentes
The reset link says it has expired.+
Links work for 1 hour and only once. Request a new one from Forgot password?.
I didn't get the email.+
Check your spam folder and that you typed the address you use on PlayerBay. You can also sign in with a code sent to the same address.
Does a reset turn off two-factor authentication?+
No. On an account with a verified email, you still need your second factor after a reset.