How to withdraw your earnings
Request a payout from the Balance Overview tab of your wallet. Each method has its own minimum, fee and processing time.
Withdrawal methods
| Method | Minimum | Fee | Arrives |
|---|---|---|---|
| PayPal | $10.00 | 4% + $2.00 | Within 1–5 business days |
| Bitcoin | $100.00 | 6% + $20.00 | Within 1–5 business days |
| USDC | $200.00 | 6% + $20.00 | Within 1–5 business days |
| SWIFT Bank Transfer | $50.00 | 4% + $10.00 | Within 1–5 business days |
The fee comes out of the amount you withdraw. The form shows the fee and the amount you receive before you submit. Methods paid in another currency (euros, Bitcoin, USDC or your local currency) are converted from USD when the payout is processed.
Request a withdrawal
- Open your wallet and select the Balance Overview tab.
- In Seller Earnings, select Withdraw Earnings. The button appears once you have money available to withdraw.
- Choose a method under Select a withdrawal option.
- Enter the Withdrawal amount (USD).
- Under Payout wallet, pick one of your saved wallets. The first time, select Add a payout wallet and fill in the details the method asks for, such as your Payoneer email, IBAN or wallet address.
- Check the fee and You receive amount, then select Submit Withdrawal.
- If we ask you to Confirm it’s you, use your passkey, 2FA code, password or a code we email you. Signing in counts for an hour.
Payout wallets
- You can save up to 7 payout wallets. A saved wallet can’t be edited: remove it and add a new one.
- A new wallet can be used 24 hours after you add it, and we email you whenever a wallet is added or removed. If someone ever gets into your account, they can’t add their own wallet and withdraw at once, and you hear about it.
- Adding or removing a wallet also asks you to confirm it’s you.
After you submit
- The request shows as Pending in your transaction history, and its amount is set aside from your available balance.
- Our team reviews it. Large withdrawals need a second staff member’s approval, which can add time.
- When it’s processed, you get an email and a notification with the amount and fee.
- If it’s rejected, the email gives the reason and the full amount goes back to your available balance. You can submit a new request with corrected details.
To cancel a pending withdrawal, contact us. You can’t cancel one yourself.
What you can withdraw
Only seller earnings can be withdrawn. Sand Dollars stay in your PlayerBay balance for purchases.
Earnings from an order become available after the order completes and its buyer protection period ends. Money in an open dispute or chargeback is held until that’s resolved. See When your earnings become available.
If you see Payouts on hold — contact support instead of the button, our team has paused payouts on your account. See Payout holds.
