Payments & Sand Dollars

Payment methods, declined payments, refunds and Sand Dollars

6 articles

• How refunds workRefunds go to your PlayerBay wallet instantly, or back to your card if you paid by card. The processing fee isn’t refunded.
• Paying in your own currencyYou can view prices in a few currencies, but every order is charged in US dollars. Your bank converts the amount.
• Paying with cryptoWhen crypto shows at checkout, you send the exact amount to the address shown. Crypto orders are refunded to your PlayerBay wallet.
• Payment methodsPay by card, Apple Pay, Google Pay and the other methods checkout shows for your country. Every order is charged in US dollars.
• Sand Dollars: your PlayerBay balanceSand Dollars are your PlayerBay balance. You earn them as cashback, get refunds in them, and checkout spends them first.
• Why was my card payment declined?Most card declines come from your bank or its security check. Read the message checkout shows, fix that one thing, or try another card or method.