These guidelines apply to all listings in the Accounts category. Accounts must be legitimate, accurately described, and fully transferable with clear access information. Failure to follow these may result in listing removal, suspension, or loss of selling privileges.
- Access And Permissions:
- Any Verified Seller can list accounts on Playerbay. Sellers must meet standard verification requirements as outlined in the Seller Rules. Some games and services may require additional verification – See [RESTRICTED CATEGORIES] for details.
- What Can Be Sold
- Sellers may list accounts that provide full access (email login, and password, plus account login and password), accurately represent rank, level, items, currency or any other advertised information, and include any additional login or recovery information they buy needs to take full control.
- The Following are STRICTLY prohibited.
- NFA, Shared, Offline, rented or limited access accounts; keyword or tag spam in the offer description; misleading description or titles; stolen, hacked or unlawfully obtained accounts; and accounts that cannot be fully transferred to the buyer.
- Listing Requirements.
- Titles and Descriptions: Include the associated Platform or Version (PC, Xbox, Mobile) Region, or any linked platform (e.g., Steam, Epic). Show the current rank, if the rank has reset, list the account under “Unranked.” Describe exact progress, in-game inventory, cosmetics any any account restrictions. Do not use ranges.
- Important Account Information: Disclose any penalties on the account, such as bans or mutes. Promises of “Lifetime Warranty” are not allowed. Instant delivery listings must contain the actual account details at time of listing.
- Clear Titles: Titles must reflect the exact account content without exaggeration or false claims. Keep them short and descriptive.
- Account Transfer and Responsibility.
- Sellers must NOT access or recover a sold account after the sale unless specifically request by the buyer. Sellers remain liable for account issues even after the warranty period ends, and may not state otherwise in the order chat.
- Protection Period.
- All account sales include a protection period (typically 5-14 days). During this time, buyers may request a refund or re-delivery if the account fails, or access is lost.
Dispute Handling
Sellers must assist with the recovery and resolution on their own and respond within 12 hours. Treat all buyers with respect, regardless of how they communicate – you represent the marketplace. Please provide as much evidence as possible during any dispute. If you know the account comes from a sketchy or unreliable source, it’s often better to cancel or replace the order proactively rather than risk a negative outcome. PlayerBay has zero tolerance for recovery violations, meaning any seller who reclaims an account after it’s sale will face immediate action. Refusal to provide timely assistance will result in order cancellation. You have 3 days to resolve the issue before PlayerBay support makes a final decision.
Violations and Penalties
- Misleading or False Account Info: First offense results in listing removal and a refund. Repeat offenses may lead to suspension or restriction from selling in the affected Category.
- Failure to Provide Full Access on Delivery: First offense results in a warning, suspension, and refund. Repeat offenses result in permanent suspension.
- Post-Sale Access or Recovery: Permanent suspension on first offense.
- Illegal Account Offers: Permanent suspension on first offense.
- Instant Delivery With No Account Details: First offense results in a warning, suspension and refund. Repeat offenses result in a permanent suspension.
- Keyword Spam: First offense results in a warning and suspension. Repeat offenses result in a permanent suspension.