These guidelines apply to all currency listings and orders on PlayerBay. Sellers must deliver currency exactly as described and handle all transactions securely and professionally. failure to follow these may result in temporary or permanent suspension.
- Access and Permissions:
- Any verified seller can list currency on PlayerBay. All sellers must meet the standard verification requirements outlined in the Seller Rules.
- What Can Be Sold
- Sellers can only list in-game currency (gold, coins, credits, etc.) and game-related tradable currencies.
- All currency must be legally obtained and tradable through the game’s official mechanics.
- What is Strictly Prohibited.
- The Following are not allowed under any cicumstances:
- Using Cheats or exploits to generate currency.
- Selling stolen, fraudulently obtained, duplicated or illegally generated currencies.
- Sharing, Storing or misusing buyer login credentials
- Abandoning orders without a valid reasdon
- Requesting Additional payment beyond the listed price
- Any trading method that intentionally puts the buyer’s account at risk.
- The Following are not allowed under any cicumstances:
- Quality Requirements.
- Only mark an order once the fully agreed amount of currency has been successfully transferred to the buyer. Always confirm delivery in chat and make sure the buyer has received the agreed upon amount.
Dispute Handling
Sellers must respond to any issues within 12 hours. Treat all buyers with respect regardless of how they communicate – You Represent the marketplace.
When a dispute arises, provide as much evidence as possible, including screenshots of the trade window, proof of completed transactions, chat confirmations and any relevant in-game transaction log.
If the buyer provides a new username in the order chat that doesn’t match the one in there order summary, confirm the username twice before proceeding or cancel the order.
Keep chats transparent by sharing updates to prevent misunderstandings, refusal to provide timely assistance will result in order cancellations. You have 3 days to resole the issue before PlayerBay support makes the final decision, though depending on the situation, they order may be cancelled sooner. If a partial refund is agreed upon, the seller must contact PlayerBay support with the exact amount already confirmed with thebuyer.
Violations and Penalties
- High Order Cancellations: First offense results in a warning and suspension. Repeat offenses result in an extended suspension based on history.
- Selling Fraudulently Obtained or Unsafe Currencies: Immediate suspension on first offense.
- Unauthorized Access, Tampering, or Theft Involving a Buyer’s Account: Immediate suspension on first offense.
- Off-Platform Payment Requests: Immediate suspension on first offense.